Enhanced Dispute Resolution Through the Use of Information Technology
Enhanced Dispute Resolution Through the Use of Information Technology
John Zeleznikow, Victoria University of Technology, Melbourne
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USDAlternative Dispute Resolution has now supplanted litigation as the principal method of dispute resolution. This overview of dispute resolution addresses practical developments in areas such as family law, plea bargaining, industrial relations and torts. The authors elaborate on the necessary legal safeguards that should be taken into account when developing technology-enhanced dispute resolution and explore a wide range of potential applications for new information technologies in dispute resolution.
- Examines the use of online dispute resolution in the USA, Europe and Australia, giving readers an insight into both the legal and commercial problems involved
- Proposes a new approach for the development of enhanced dispute resolution processes using information technology
- Evaluates techniques for providing decision support for negotiations
Reviews & endorsements
'… provides a firm theoretical background with extensive references and bibliography and is rich in paradigms and projects both operational or still in academic labs.' Vagelis Papakonstantinou, PKpartners Law Firm, Free University of Brussels and the International Hellenic University
Product details
July 2010Hardback
9780521515429
218 pages
235 × 156 × 16 mm
0.48kg
16 b/w illus. 17 tables
Available
Table of Contents
- 1. Introduction
- 2. Norms for the use of technology in dispute resolution
- 3. Developing dispute resolution processes
- 4. Technologies for supporting dispute resolution
- 5. Advanced intelligent technologies for dispute resolution
- 6. A three step model for online dispute resolution
- 7. Future prospects.
